Terms of use

1. Introduction

Welcome to BackBliss, a website and online store operated by Prism Innovations Limited. By accessing or using our website and services, you agree to be bound by these terms of service and our privacy policy, which is incorporated by reference into these terms of service. If you do not agree to these terms of service, you are not authorized to use our website or services.

These terms of service apply to all users of our website and services, including users who are browsing our website, making purchases, or contributing user-generated content. Please read these terms of service carefully before using our website or services.

By using our website or services, you represent that you have the legal capacity to enter into a contract and that you are at least 18 years of age. If you are using our website or services on behalf of an organization or entity, you represent that you have the authority to bind that organization or entity to these terms of service.

We reserve the right to change these terms of service at any time, and you are responsible for regularly reviewing these terms of service to stay informed of any changes. Your continued use of our website or services after any changes to these terms of service constitutes your acceptance of the updated terms of service. If you do not agree to the updated terms of service, you should stop using our website and services.

2. Your use of our website and services

As a user of our website and services, you are granted a limited, revocable, non-exclusive, non-transferable license to access and use our website and services for your personal, non-commercial use. This license does not include the right to sell, resell, or exploit for any commercial purposes any portion of our website or services, modify or hack our website or services, access or copy any content or information on our website or services using any automated means, use data mining tools or methods, attempt to gain unauthorized access, or use our website or services for any illegal or unauthorized purpose. We reserve the right to terminate or suspend your access at any time, without notice and without liability, for any reason or no reason. You are responsible for obtaining and maintaining all necessary equipment and services to use our website and services and for maintaining the confidentiality of your account and password. We do not warrant that our website or services will be uninterrupted or error-free, and we will not be liable for any interruptions or errors. We reserve the right to change, modify, or discontinue any aspect of our website or services at any time, without notice and without liability. By using our website and services, you agree that we are not responsible for and will not be liable for any damages or losses caused by any third-party websites or services.

3. Sale of goods and services

Prism Innovations Limited trading as BackBliss (BackBliss) offers a variety of goods and services for sale through our website, www.backbliss.com. By placing an order, you agree to be bound by the terms and conditions set forth on this page and on our website, including but not limited to payment, delivery, and return policies. All sales are final, unless otherwise stated. BackBliss reserves the right to modify or discontinue any goods or services at any time without notice. Prices and availability are subject to change without notice. BackBliss will not be held responsible for any errors or omissions in the content of our website.Payment

Payment for goods and services on BackBliss must be made through our secure online payment system. We accept all major credit and debit cards, as well as Paypal. All transactions are processed in GBP. By making a payment, you agree to our Terms of Service and Privacy Policy. If you have any issues with payment, please contact us at hello@backbliss.com.

4. Payment

Payment for goods and services on BackBliss must be made through our secure online payment system. We accept all major credit and debit cards, as well as Paypal. All transactions are processed in GBP. By making a payment, you agree to our Terms of Service and Privacy Policy. If you have any issues with payment, please contact us at hello@backbliss.com.

5. Shipping and delivery

At BackBliss, we strive to get your orders to you as quickly as possible. Most orders are shipped within 1-2 business days of purchase. Delivery times may vary based on your location and the shipping service selected at checkout. Please note that we are not responsible for delays caused by third party carriers or unforeseen circumstances. If you have any questions about your order, please contact us at hello@backbliss.com

6. Returns and refunds

Click here.

7. Intellectual property

Intellectual property refers to creations of the mind, such as inventions, literary and artistic works, and symbols, names, and images used in commerce. Prism Innovations Limited, trading as BackBliss, owns all intellectual property rights in the content and materials provided on our website and through our services. You are not permitted to use any of our intellectual property for any commercial or non-commercial purposes without our express written consent.

8. User-generated content

User-generated content refers to any content or materials that users of our site submit, post, or otherwise make available through our services. This includes, but is not limited to, product reviews, ratings, and feedback. By posting or submitting any user-generated content to our site, you represent and warrant that you have the right to do so and grant BackBliss a perpetual, irrevocable, non-exclusive, royalty-free, fully paid, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any and all media or distribution methods. You also agree that BackBliss may use and publish your name in connection with your user-generated content. You further agree that you will not post any content that is illegal, infringing, defamatory, obscene, or otherwise inappropriate. BackBliss reserves the right to remove any user-generated content for any reason, at any time, and without notice.

9. Limitation of liability

Prism Innovations Limited trading as BackBliss shall not be liable for any damages of any kind arising from the use of this site or the products sold on this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages. This limitation of liability applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

10. Disclaimer of warranties

Prism Innovations Limited trading as BackBliss provides its services on an ‘as is’ and ‘as available’ basis. We do not make any representations or warranties of any kind, express or implied, as to the operation of our service or the information, content, materials, or products included on our website. We do not warrant that our service will be uninterrupted or error-free, and we will not be liable for any interruptions or errors. No oral or written information or advice given by us shall create a warranty. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold BackBliss and its affiliates, officers, directors, employees, agents, and third-party partners harmless from and against any and all claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our site, services, or content, or your violation of these terms. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses. This indemnification obligation will survive the termination of these terms and your use of our site, services, and content.

12. Governing law

These terms and your use of our site, services, and content shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or relating to these terms or our site, services, or content shall be brought exclusively in the courts located in the United Kingdom. You and BackBliss irrevocably consent to the jurisdiction of such courts and waive any objection as to an inconvenient forum. If any provision of these terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible and the remaining provisions will remain in full force and effect. These terms constitute the entire agreement between you and BackBliss with respect to our site, services, and content, and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and BackBliss. The failure of BackBliss to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

13. Dispute resolution

Any dispute arising out of or in connection with these terms or our site, services, or content, including any question regarding their existence, validity, or termination, shall be resolved through friendly negotiation between the parties. If the parties are unable to reach a resolution through negotiation within a period of sixty (60) days, either party may submit the dispute to mediation in accordance with the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure. If the parties are unable to resolve the dispute through mediation within a period of ninety (90) days, either party may bring legal proceedings in the courts located in the United Kingdom. You and BackBliss agree to waive any right to a trial by jury and any right to participate in a class action or representative action with respect to any such dispute. This dispute resolution provision does not prevent either party from seeking injunctive or other equitable relief in order to protect its rights.

14. Changes to the terms of service

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If we make material changes to these terms, we will provide you with notice, such as by posting the revised terms on our site or sending you an email notification. By continuing to access or use our site, services, or content after those changes become effective, you agree to be bound by the revised terms. If you do not agree to the revised terms, you must stop using our site, services, and content. It is your responsibility to check this page periodically for changes. We encourage you to review these terms whenever you access or use our site, services, or content to stay informed about our policies and your rights.

15. Entire agreement

These terms, together with our Privacy Policy and any other legal notices or additional terms and conditions or policies published by us on our site, shall constitute the entire agreement between you and us concerning our site, services, and content. If any provision of these terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms, which shall remain in full force and effect. No waiver of any term of these terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision. You and BackBliss agree that any cause of action arising out of or related to our site, services, or content must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect. The failure of BackBliss (Prism Innovations Limited) to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17. No waiver

No waiver of any term of these terms of service shall be deemed a further or continuing waiver of such term or any other term, and BackBliss’s failure to assert any right or provision under these terms of service shall not constitute a waiver of such right or provision. BackBliss reserves the right to assert all rights and provisions under these terms of service at any time.

18. Assignment

These terms of service, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by BackBliss without restriction. Any attempt by you to transfer or assign these terms of service, without the express written consent of BackBliss, shall be null and void.

19. Contact us

If you have any questions or concerns about these terms of service, or if you would like to contact BackBliss for any other reason, please email us at hello@backbliss.com and we will do our best to resolve any issues you may have.

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